Batch Status Not Changing From 'Batch Submitted' To 'Succeeded'

(Doc ID 2414737.1)

Last updated on JUNE 23, 2018

Applies to:

Oracle Product Hub - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On 12.2.5 when publishing items, sometimes business event oracle.apps.ego.item.publishItem is not raised.

Due to this Batch Status is not changing from 'Batch Submitted' To 'Succeeded'.

EXPECTED BEHAVIOR
-----------------------
Publish the item should call the business event oracle.apps.ego.item.publishItem

STEPS
-----------------------
1. Navigate to Development Manager Responsibility -> Item Catalog -> Item Simple Search

2. Search the items to be published.

3. Actions -> Publish

4. Provide the batch details.

On submitting observe that the batch status is not changed from 'Batch Submitted' To 'Succeeded'.

Changes

 

Cause

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