OIC Calculation Program, Status Stays As 'Running', Even Though Program Errored

(Doc ID 2414864.1)

Last updated on JUNE 25, 2018

Applies to:

Oracle Incentive Compensation - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Issue with OIC Calculation program, the Status stays as 'Running', even though the program has errored.

R) Navigation: - Compensation Manager > Tasks > Calculate Compensation -> Launch Calculation

When calculation launched through program and completes with error, it is always shown as 'running' from Calculate compensation.

Cause

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