Update Item Instance In Agent Dashboard Crashes When Cancel Selected
Last updated on JUNE 28, 2018
Applies to:Oracle Customer Support - Version 12.2.6 and later
Oracle Installed Base - Version 12.2.6 and later
Information in this document applies to any platform.
When attempting to update an Item Instance, the following error occurs:
Cannot Display Page
You cannot complete this task because one of the following events caused a loss of page data.
- Your login session has expired.
- A system failure has occurred.
(R) Customer Support Specialist
- Search by Contact Name
- Create a Service Request (SR) entering a Serial Number
- Click on Update Instance
- Click on Configuration
- Click on Instance
- Click Cancel
=> Get Error
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