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Wrong Tax Account in Receivables with Tax Partner Integration (Doc ID 2415171.1)

Last updated on JULY 09, 2018

Applies to:

Oracle E-Business Tax - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Partner Integration

ACTUAL BEHAVIOR
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While using Vertex to calculate tax, the wrong tax account is being used in Receivables (AR) as follows:

Bill To is being populated on the invoice but it's using the Ship To or The Bill To addresses as the destination of the sale, instead it's getting destination from a descriptive flexfield (DFF) on the sales order line which is pulling from the HR Locations.

The HR location on the invoice line is for Jurisdiction of Pennsylvania. The calculated tax amount was correct. The tax Line created has the correct tax jurisdiction and rate, but the tax distribution that was created has the account of the Nebraska jurisdiction accounts which is jurisdiction on the invoice bill To.

EXPECTED BEHAVIOR
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Expecting the account to be derived from the account associated to the jurisdiction of the tax line created.

 

Changes

 

Cause

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