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Task Types Are Not Available In MFS MP (Doc ID 2415799.1)

Last updated on JUNE 26, 2018

Applies to:

Oracle Mobile Field Service - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 MFS MultiPlatform


ACTUAL BEHAVIOR
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After creating a service request on the MFS application then creating a task.  The user cannot select the Task type LOV.

EXPECTED BEHAVIOR
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The user should be able to select the LOV and choose a value.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create an SR
2. Create a task,  When creating the task the task type LOV contains no values

Cause

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