The MultiPlatform Main Menu Shows The Resource Icon And No Menu Items
(Doc ID 2416312.1)
Last updated on FEBRUARY 06, 2022
Applies to:
Oracle Mobile Field Service - Version 12.1.1 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 MFS MultiPlatform
After Installing the Mobile Field Service (MFS) MultiPlatform (MP) application. The main menu displays the resource icon but there are no menu items.
You are unable to navigate to any screens or use the application
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Applied patch 27828756:R12.CSF.B
2. Sync the MFS app.
3. MFS menu disappeared
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |