Unable to Access Work Express Subtab Due to Java Exception
(Doc ID 2416395.1)
Last updated on MARCH 07, 2019
Applies to:Oracle Enterprise Asset Management - Version 12.1.2 and later
Information in this document applies to any platform.
When attempting to access Express Work subtab for one user, the following error occurs.
## Detail 0 ##
- The issue ONLY occurs for one particular user who is able to perform other EAM functions (e.g. create work orders, search work orders, search assets).
- The problematic user is NOT a contingent worker. He is a full time employee.
The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User.
2. Click on Work Orders tab.
3. Click on Express Work subtab.
4. Receive the aforementioned error.
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