Single Touch Payroll Report Fails with ORA-20100 File creation failed
(Doc ID 2416397.1)
Last updated on DECEMBER 05, 2019
Applies to:Oracle HRMS (Australia) - Version 12.1.1 and later
Information in this document applies to any platform.
"Single Touch Payroll Report" fails with the following error.
ORA-20100: ORA-20100: File o<REQUEST_ID>.tmp creation failed.
File could not be opened or operated on as requested.
Action: Make sure the directory - /tmp/XXXX - is a valid directory with write
permissions and is accessible from the database server node for write operation
ORA-06512: at "APPS.PAY_ARCHIVE", line 656
ORA-06512: at line 1
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
- Login as AU HRMS Super User
- Submit "Single Touch Payroll Report"
(N) Processes and Reports > Submit Processes and Reports > Single request
- Request fails with the error
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