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Txn Error: Install Base Transaction Error Subject Id (xx) And Object Id (xx) Are Equal. (Doc ID 2416536.1)

Last updated on JUNE 27, 2018

Applies to:

Oracle Installed Base - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

When attempting to process Repair and Return orders,
the following error can be found in the csi_txn_errors table.

ERROR
-----------------------
Install Base Transaction Error Subject id (xx) and object Id (xx) are equal.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Order
2. Add return line with installation details of Return for Repair using SN A in the Source Transaction Tab
3. Add ship Line with Installation details of Ship Repaired Item using SN "A: in the Non-Source Transaction Tab
4. Process the return line
5. Process the ship line shipping SN "A".

Cause

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In this Document
Symptoms
Cause
Solution


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