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Txn Error: Install Base Transaction Error Subject Id (xx) And Object Id (xx) Are Equal. (Doc ID 2416536.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Installed Base - Version 12.2.6 and later
Information in this document applies to any platform.


When attempting to process Repair and Return orders,
the following error can be found in the csi_txn_errors table.

Install Base Transaction Error Subject id (xx) and object Id (xx) are equal.

The issue can be reproduced at will with the following steps:
1. Create Order
2. Add return line with installation details of Return for Repair using SN A in the Source Transaction Tab
3. Add ship Line with Installation details of Ship Repaired Item using SN "A: in the Non-Source Transaction Tab
4. Process the return line
5. Process the ship line shipping SN "A".




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