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Fusion Instance Refresh/Upgrade Causing Transfer Setups and Balances to Accounting Hub Reporting Cloud Service (GLCOEXBL) To Error When Transferring Data From EBS To FAHRCS (Doc ID 2416959.1)

Last updated on JULY 18, 2018

Applies to:

Oracle General Ledger - Version 12.1 and later
Oracle Fusion General Ledger Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
FAHRCS - Oracle Fusion Accounting Hub Reporting Cloud Service
EBS - Enterprise Business Suite

Symptoms

After a Fusion instance refresh and/or a Fusion upgrade to the latest version, the Fusion Accounting Hub Reporting Cloud Service (FAHRCS) transfer program
Transfer Setups and Balances to Accounting Hub Reporting Cloud Service that is executed from Enterprise Business Suite (EBS) is getting the following error:

ERROR
-----------------------
getStatus event return status E

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. (N) GL Responsibility > Submit New Request
2. Query for Transfer Setups and Balances to Accounting Hub Reporting Cloud Service.
3. Click (B) Submit.
4. Program errors.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot transfer data from EBS to FAHRCS.

Changes

Fusion instance refresh and/or upgrade to latest Fusion version.

Cause

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