iProcurement Performance Issue During Approval -
(Doc ID 2417077.1)
Last updated on JULY 17, 2023
Applies to:
Oracle iProcurement - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]Information in this document applies to any platform.
Symptoms
On : 12.1.3 - 12.2 version, Approval List and Workflow
ACTUAL BEHAVIOR
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iProcurement encounters performance issue in Checkout: Manage Approvals when inserting an approver.
Takes over 1 minute for the next screen to display and performance issue continues with each follow on screen in iProcurement.
EXPECTED BEHAVIOR
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Expect prompt next screen display when navigating within iProcurement when checking out and submitting requisition.
STEPS
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The issue can be reproduced at will with the following steps:
1. iProcurement > Requisition > Approvals > Checkout: Manage Approvals
2. Actions - Insert Approver
3. Click Submit at approx 4 seconds and then at 1:23 the Checkout screen then appears - approximately 1 minute and 19 seconds
4. Subsequent navigation during checkout and submittal process for requisition experiences performance issue.
-----------------------
The issue can be reproduced at will with the following steps:
1. iProcurement > Requisition > Approvals > Checkout: Manage Approvals
2. Actions - Insert Approver
3. Click Submit at approx 4 seconds and then at 1:23 the Checkout screen then appears - approximately 1 minute and 19 seconds
4. Subsequent navigation during checkout and submittal process for requisition experiences performance issue.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |