iProcurement Performance Issue During Approval -

(Doc ID 2417077.1)

Last updated on JUNE 28, 2018

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On :  12.1.3 version, Approval List and Workflow

ACTUAL BEHAVIOR  
---------------
iProcurement encounters performance issue in Checkout: Manage
Approvals when inserting an approver

Takes over 1 minute for the next screen to display and performance
issue continues with each follow on screen in iP

EXPECTED BEHAVIOR
-----------------------
Expect prompt next screen display when navigating within iP
when checking out and submitting req

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. iProcurement > Requisition > Approvals > Checkout: Manage Approvals
2. Actions - Insert Approver
3. Click Submit at approx 4 seconds and then at 1:23 the Checkout screen
    then appears - approximately 1 minute and 19 seconds
4. Subsequent navigation during checkout and submittal process
  for requisition experiences performance issue.

 

Cause

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