Account Number field appears mandatory for a specific user

(Doc ID 2417323.1)

Last updated on JUNE 29, 2018

Applies to:

Oracle Trading Community - Version 12.2.4 and later
Oracle Receivables - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Common Party UI Components

While trying to create a customer, account number field is showing as mandatory one for a specific user alone.
Issue cannot be replicated for another user and even a new user is created the account number is not required.

ERROR
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A value must be entered for ‘Account Number’

STEPS
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The issue can be reproduced at will with the following steps:
1. Responsibility: Receivables Manager
2. Navigation: Customers > Customers
3. Click on Create and observe the account number appears as required for this specific user and trying to save the error message appears

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user is not following the business requirements.

Cause

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