Error When Trying To Access The Technician Customer Screen: Function Not Available To This Responsibility

(Doc ID 2417357.1)

Last updated on JUNE 29, 2018

Applies to:

Oracle Mobile Field Service - Version 12.2.4 and later
Information in this document applies to any platform.


On : 12.2.4 MFS

When attempting to access the Technician's customers form an error occurs when selecting the 'Assign customers' button.

function not available to this responsibility

The issue can be reproduced at will with the following steps:

1. Select the Mobile Filed Service Administrator Responsibility
2. Navigate to the technician's customers form.
3. Query a technician
4. Select the assign customers button


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