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Error When Uploading Files to Weblogic Content Server after Enabling SSL. Error: Couldn't Commit To Database. Nothing Will Be Imported: The Content Upload Failed. Contact Your System Administrator. (Doc ID 2417462.1)

Last updated on JUNE 29, 2018

Applies to:

Oracle Learning Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Install / Upgrade Issues

ACTUAL BEHAVIOR
---------------

Followed the note to configure Content Server on Weblogic 2016176.1. The WebLogic server 12.2.1.3 for the Content Server, the Admin Server and Managed Content Server have a keystore for using SSL. Our EBS environment 12.2.5 also runs SSL and while following the note I had to Install Non-Java SCORM Adapter DOC ID 1631724.1 and one of the requirements is OLM 12.2.X Patch 26803483.R12.OTA.C which is password protected. So, according to the document 1631724.1 I will need the patch (the password to download it).

Second question - part of the Doc 1631724.1 mentions if your EBS runs SSL you need to the security cert from EBS on the content server. Since we have separate Identity and Trust Keystores do I need to install the EBS cert in the Trust Keystore or in the cacert keystore in the JAVA directory?

EXPECTED BEHAVIOR
-----------------------
The content should be able to upload correctly without error.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Oracle Learning Management Administrator
2. Content Administrator
3. upload the file.
4. The error is reported Upload cannot be completed.


Changes

 Added SSL settings to Weblogic Server.

Cause

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