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Error When Uploading Files to Weblogic Content Server after Enabling SSL. Error: Couldn't Commit To Database. Nothing Will Be Imported: The Content Upload Failed. Contact Your System Administrator. (Doc ID 2417462.1)

Last updated on FEBRUARY 14, 2019

Applies to:

Oracle Learning Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Install / Upgrade Issues

ACTUAL BEHAVIOR
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Part of the <Note 1631724.1> mentions if your EBS runs SSL you need to the security cert from EBS on the content server.

Since customer has separate Identity and Trust Keystores do they need to install the EBS cert in the Trust Keystore or in the cacert keystore in the JAVA directory?



EXPECTED BEHAVIOR
-----------------------
The content should be able to upload correctly without error.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Oracle Learning Management Administrator
2. Content Administrator
3. Upload the file.
4. The error is reported Upload cannot be completed.


Changes

 Added SSL settings to Weblogic Server.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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