My Oracle Support Banner

Unable To Access WebADI templates from HCM Cloud Integration or Desktop integrator responsibilities (Doc ID 2417973.1)

Last updated on JULY 16, 2018

Applies to:

Oracle Web Applications Desktop Integrator - Version 12.2 to 12.2 [Release 12.2]
Information in this document applies to any platform.


On : version, HCM Connect Functionality

Unable to launch any BNE Templates from HCM Cloud Integration Administrator. Same behavior observed for any template from Desktop integrator responsibility.

Should be able to launch Webadi (BNE) templates form EBS instance.

The issue can be reproduced at will with the following steps:

1. HCM Cloud Integration Administrator, Standard-> Click Define Mapping -> Go To Tack Button -> Click -> Launch Spreadsheet ->

2. It goes to wrong URL "" where as correct URL is

3. Same issue can be produce from Desktop integrator - Create document . 


 No changes are done 


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.