GST: Wrong Sales Order Details Shown In India Tax Details Form When Query The Sales Order From Order Organizer Form
(Doc ID 2418004.1)
Last updated on JUNE 12, 2023
Applies to:
Oracle Financials for India - Version 12.1.1 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.1 version, GST Order Management
ACTUAL BEHAVIOR
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India Tax Details form in Order Organizer form is showing up wrong Order details
Query Sales Order A from Order Organizer and Navigate to India tax Details form then it is showing details of Sales Order B
EXPECTED BEHAVIOR
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India Tax Details form in Order Organizer form should show up correct Order details
Query Sales Order A from Order Organizer and Navigate to India tax Details form then it should show details of Sales Order A
STEPS
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The issue can be reproduced at will with the following steps:
1. Query the SO in Order Organizer form.
2. Navigate to India Tax Details form, it shows correct SO details.
3. Query the another SO then navigate to India Tax Details form, then it shows the previously queried order information which is wrong
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, more time is taking to process order validations
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |