My Oracle Support Banner

12.2 E-Business Suite Applications DBA HR RUP10 Post Upgrade Login Fails With Error "You have encountered unexpected error. Please contact your system administrator for assistance." (Doc ID 2418059.1)

Last updated on JULY 06, 2018

Applies to:

Oracle Applications DBA - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.2 Applications DBA, Post Upgrade related issues

 

 

 

 

 

After applying HR RUP Delta 10 (<Patch 24007222>:R12.HR_PF.C.delta.10) user login fails with the below error:

"You have encountered unexpected error. Please contact your system administrator for assistance."

 

The issue can be reproduced at will with the following steps:

  1. Create cloned environment with SEC_CASE_SENSITIVE_LOGON FALSE
  2. Upgrad DB from 11.2.0.3 to 12.1.0.1 with JUL 2017 PSU using DBUA
  3. Apply EBS R12.AD.C.Delta.10 (Patch 25820806) and R12.TXK.C.Delta.10 (Patch 25828573)
  4. Apply HR RUP Delta 10 (Patch R12.HR_PF.C.delta.10 Patch 24007222)
  5. Login home page.

Changes

 Apply HR RUP Delta 10 (Patch R12.HR_PF.C.delta.10 Patch 24007222)

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.