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OCA: Unable To Create IStore/iSupport User (Doc ID 2418162.1)

Last updated on JULY 06, 2018

Applies to:

Oracle Common Applications - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

In 12.2

In CRM HTML Administration creating new users who exists in OID receives the following error:

Errors in page. Please correct and submit again. Number of Errors: 1
Username is already in use. Please select a different Username.


Steps To Test
===========
1. Navigate > CRM HTML Administration > Setup > Users > Registration > User Maintenance
2. click Create button
3. choose profile (ie. I represent a Partner organization to GE Jenbacher) > click next
4. enter Organization Number > click next
5. enter personal information > click next then error

Changes

 

Cause

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