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Credit Card authorizations failed with communication error and IBY Java logs shows error "HTTP/1.1 404 Not Found" (Doc ID 2418533.1)

Last updated on APRIL 25, 2023

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, FC Core

When attempting to do Credit Card authorization,the following error occurs.

Communication error. The payment system, the processor, or iPayment electronic commerce servlet is not available/accessible. Please make sure you have the correct system set up and resubmit the request at a later time. (IBY_0001)

After analyzing the IBY java log i,e iby.log from the middle tier shows below details and error.

Transmission servlet base URL is set to= https://<hostname>:<portnumber>/OA_HTML/oramipp_xxx

HTTP/1.1 404 Not Found
Date: Fri, 22 Jun 2018 00:39:48 GMT
Connection: close
Content-Type: text/html; charset="iso-8859-1"


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