My Oracle Support Banner

Credit Card authorizations failed with communication error and IBY Java logs shows error "HTTP/1.1 404 Not Found" (Doc ID 2418533.1)

Last updated on JULY 02, 2018

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, FC Core

When attempting to do Credit Card authorization,the following error occurs.

ERROR
-----------------------
Communication error. The payment system, the processor, or iPayment electronic commerce servlet is not available/accessible. Please make sure you have the correct system set up and resubmit the request at a later time. (IBY_0001)


After analyzing the IBY java log i,e iby.log from the middle tier shows below details and error.

Transmission servlet base URL is set to= https://<hostname>:<portnumber>/OA_HTML/oramipp_xxx


HTTP/1.1 404 Not Found
Date: Fri, 22 Jun 2018 00:39:48 GMT
Connection: close
Content-Type: text/html; charset="iso-8859-1"

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.