Credit Card authorizations failed with communication error and IBY Java logs shows error "HTTP/1.1 404 Not Found"
(Doc ID 2418533.1)
Last updated on APRIL 25, 2023
Applies to:
Oracle Payments - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, FC Core
When attempting to do Credit Card authorization,the following error occurs.
ERROR
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Communication error. The payment system, the processor, or iPayment electronic commerce servlet is not available/accessible. Please make sure you have the correct system set up and resubmit the request at a later time. (IBY_0001)
After analyzing the IBY java log i,e iby.log from the middle tier shows below details and error.
Transmission servlet base URL is set to= https://<hostname>:<portnumber>/OA_HTML/oramipp_xxx
HTTP/1.1 404 Not Found
Date: Fri, 22 Jun 2018 00:39:48 GMT
Connection: close
Content-Type: text/html; charset="iso-8859-1"
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |