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Item with Dual UOM, Secondary Qty Not Shown In Shipping Transactions Form (Doc ID 2418890.1)

Last updated on JULY 03, 2018

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Pick Release Process on production instance

ACTUAL BEHAVIOR
---------------
Users have a DUAL UOM controlled Item for which they have created an order and booked it. The Order lines shows the correct primary and secondary quantities and UOMs correctly
Now when looking at the Shipping transactions form, they see that the secondary UOM quantities are NULL


EXPECTED BEHAVIOR
-----------------------
Expect the secondary quantity to show correctly in shipping transactions form

STEPS
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The issue can be verified at will with the following steps:

1. Login into Oracle Applications
2. Create a DUAL UOM item as in screen shot DUAL_UOM.docx
3. Select Order Management Responsibility:
4. Create Sales Order and Book the SO.
5. Review the primary and secondary quantity and UOM info in the Shipping transactions form. In the shipping transactions form, see that the secondary requested quantity is a null value


BUSINESS IMPACT
-----------------------
The issue has the following business impact: it is impacting my customer shipment
Due to this issue, users cannot complete the Sales Order process.

Cause

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