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Error When Closing a Period - The pay group assignment cannot be found. (Doc ID 2418903.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Incentive Compensation - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

You are trying to close a compensation period, but the program fails with the following messages in the request log (dates and id's will be different):


role 11126
plan 3086
dates 24-JUN-15, 31-MAY-16
CN_SRP_PAY_GROUP_NOT_FOUND
The pay group assignment cannot be found.
role 10503
plan 3012
dates 01-MAY-16, 31-MAY-16
Srp Periods Population Failed
salesrep id123456789
period id2016012


Cause

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In this Document
Symptoms
Cause
Solution


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