My Oracle Support Banner

Error When Closing a Period - The pay group assignment cannot be found. (Doc ID 2418903.1)

Last updated on JULY 03, 2018

Applies to:

Oracle Incentive Compensation - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

You are trying to close a compensation period, but the program fails with the following messages in the request log (dates and id's will be different):


role 11126
plan 3086
dates 24-JUN-15, 31-MAY-16
CN_SRP_PAY_GROUP_NOT_FOUND
The pay group assignment cannot be found.
role 10503
plan 3012
dates 01-MAY-16, 31-MAY-16
Srp Periods Population Failed
salesrep id123456789
period id2016012


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.