How is Address Selected for Dunning, When Dunning Level is Account and you have Multiple Operating Units?

(Doc ID 2419183.1)

Last updated on JULY 09, 2018

Applies to:

Oracle Advanced Collections - Version 12 and later
Information in this document applies to any platform.

Goal

You are running Dunning at the Account Level and you expect the Bill To Address in one Operating Unit to be used when that Operating Unit is run.

For Example:

Customer has 2 Bill To's -

              Bill To Address in the US
              Bill To Address in Canada

You run Dunning for US Operating Unit and expect the address on the Dunning Letter to be US, however it is Canada

Solution

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