R12: AP: How To Make First Responder Wins Work For Two Approver Groups (Doc ID 2419286.1)

Last updated on APRIL 06, 2023

Applies to:

Goal

Business require below function:
Approver Group A: User 1 and User 2
Approver Group B: User 3 and User 4

Expected/Targeted Behavior:
User 1 and User 2 should receive parallel invoice approval notification once an invoice is approved by either user1 or user 2, the notification should be deleted from the another user queue (from Group a)
then, forward the notification to Approvers in Group b

Current standard function is  'AP First Responder Wins" functionality is designed to work with one set of AME group approvers. AME can either Evaluate Group1 OR Group 2 but not both at same time.Enhancement request <Bug 21272075> exit for this issue.

Solution

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