GST : Getting Error "ORA-01422: exact fetch returns more than requested number of rows" While Opening India Tax Details Form For Receivables Transactions

(Doc ID 2419304.1)

Last updated on JULY 05, 2018

Applies to:

Oracle Financials for India - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.1 version, GST Receivables

When attempting to open India Tax Details form, the following error occurs.

ERROR
-----------------------
ORA-01422: exact fetch returns more than requested number of rows

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create AR Invoice
2. Navigate to Tools --> India Tax Details form then we can see the error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot provide taxes for the Invoice and hence invoice cannot be completed and sent to customers which causes delays in the payment

Cause

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