My Oracle Support Banner

Contract Start Date on Billed Contract Can Be Changed When Product Added from OM, but not Allowed from Authoring Form (Doc ID 2419918.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle Service Contracts - Version 12.2.5 and later
Information in this document applies to any platform.

Goal

The Service Contracts Authoring form does not allow changing the Start Date of a billed contract. However, when a Service is sold from Order Management and added to the same contract, the application allows adding the Service with an earlier Start D. The contract Start Date is also changed to an earlier date. Why is changing the Start Date not allowed from the authoring form once billed, but the same can be done when shipped from OM.
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.