Javax.servlet.ServletException: Java.lang.RuntimeException: Guest User/pwd Does Not Exist Or Match

(Doc ID 2419968.1)

Last updated on JULY 12, 2018

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

After cloning an Oracle Applications 12.1.3 instance, the login page is being displayed as a blank page although the services are started and running. Upon running autoconfig in Oracle Applications, it displays the below error message:

Unable to update GUEST_USER_PWD in database to GUEST/<PASSWORD> - Password was not changed

The below error is reported in the application.log:

javax.servlet.ServletException: java.lang.RuntimeException: Guest user/pwd does not exist or match: GUEST/<PASSWORD>

at com.evermind[Oracle Containers for J2EE 10g (10.1.3.5.0) ].server.http.EvermindPageContext.handlePageThrowable(EvermindPageContext.java:899)

at com.evermind[Oracle Containers for J2EE 10g (10.1.3.5.0) ].server.http.EvermindPageContext.handlePageException(EvermindPageContext.java:816)

at _AppsLocalLogin._jspService(_AppsLocalLogin.java:307)

Changes

Cloned an Oracle Applications 12.1.3 instance.

Cause

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