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Javax.servlet.ServletException: Java.lang.RuntimeException: Guest User/pwd Does Not Exist Or Match (Doc ID 2419968.1)

Last updated on AUGUST 07, 2022

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle Application Object Library - Version 12.2.4 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.


After cloning an Oracle Applications 12.1.3 instance, the login page is being displayed as a blank page although the services are started and running. Upon running autoconfig in Oracle Applications, it displays the below error message:

Unable to update GUEST_USER_PWD in database to GUEST/<PASSWORD> - Password was not changed

The below error is reported in the application.log:

javax.servlet.ServletException: java.lang.RuntimeException: Guest user/pwd does not exist or match: GUEST/<PASSWORD>

at com.evermind[Oracle Containers for J2EE 10g ( ].server.http.EvermindPageContext.handlePageThrowable(

at com.evermind[Oracle Containers for J2EE 10g ( ].server.http.EvermindPageContext.handlePageException(

at _AppsLocalLogin._jspService(


Cloned an Oracle Applications 12.1.3 instance.


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