Reapproval Of revised Purchase Order Are Not Going Through Email If PO Was Sent Originally Via EDI

(Doc ID 2420704.1)

Last updated on JULY 09, 2018

Applies to:

Oracle Purchasing - Version 12.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Approvals - Req, PO

ACTUAL BEHAVIOR
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Reapproval Of revised Purchase Order Are Not Going Through Email If PO Was Sent Originally Via EDI

Frequently get price change request for EDI POs

Reproducing Steps:

1) E-Commerce / Trading Partner
POO is enabled for the supplier site
POCO is not enabled for the supplier site

2) Supplier site has Email enabled under Supplier Site Definition

3) Create PO
Approve PO
Run POO Outbound process

4) Revised PO
Approve PO
Now suppliers are not getting revised POs through email.

5) Checked the workflow and the Email PO is set to No even through during approval the email option is checked

 

Cause

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