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Cannot Apply On-Account Credit Memo To Invoice through Applications Form, No Error Message Given (Doc ID 2420720.1)

Last updated on JULY 16, 2018

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transactions Related

ACTUAL BEHAVIOR
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Cannot apply credit memo to invoice, no error message given

When trying to apply an on-account credit memo to an invoice the applications form does not allow user to save.  There is no error message given to indicate why user is unable to apply credit memo.


EXPECTED BEHAVIOR
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User should be able to apply credit memo to an invoice, or show an error telling why it cannot be applied.


Changes

 

Cause

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