Cannot Apply On-Account Credit Memo To Invoice through Applications Form, No Error Message Given
(Doc ID 2420720.1)
Last updated on JULY 16, 2018
Applies to:
Oracle Receivables - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Transactions Related
ACTUAL BEHAVIOR
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Cannot apply credit memo to invoice, no error message given
When trying to apply an on-account credit memo to an invoice the applications form does not allow user to save. There is no error message given to indicate why user is unable to apply credit memo.
EXPECTED BEHAVIOR
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User should be able to apply credit memo to an invoice, or show an error telling why it cannot be applied.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |