Profile Tab Doesn't Show Profile Class, Credit Limit or Collector Assigned to the Customer
(Doc ID 2420854.1)
Last updated on JANUARY 22, 2021
Applies to:Oracle Advanced Collections - Version 12.2.5 and later
Information in this document applies to any platform.
When opening the Collections form, the Profile shows null values for the following fields.
Steps to Reproduce:
Responsibility: Collections Agent
- Query a customer and click on the Profile tab. Verify the fields reflect the same values that are defined for the customer.
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