REST API To Create Service Request Not Working
(Doc ID 2421076.1)
Last updated on JULY 20, 2020
Applies to:Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.
Getting the following error while using REST API to create Service Requests:
"Code" : "ISG_SERVICE_EXECUTION_ERROR",
"Message" : "Error while executing service",
Issue is specific to Create Service Request Application Programming Interface (API)
1. Login to Applications
2. (R) Integrated SOA Gateway
(N) Integration Repository > Service Suite > Service > Service Request > Service Request Processing > Create Service Request
=> Unable to create Service request and see the above error in SOA Log.
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