My Oracle Support Banner

AME Approval Error "The transaction ID specified returned an incorrect number of rows for PROJECT_NUMBER" After Shipment Line is Cancelled (Doc ID 2421387.1)

Last updated on AUGUST 16, 2018

Applies to:

Oracle Purchasing - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

 AME Approval fails after cancelling shipment line and sending the Purchase Order for approval with the following error messages:

ORA-20108: The transaction ID specified returned an incorrect number of rows for PROJECT_NUMBER.
Ensure you specify a valid transaction ID and the dynamic query of the attribute returns correct number of rows.

Although the error message refers to Project Number, that field is null and not used. Nor that attribute is used in any rules. 
Project Number field is null and not used. That attribute is not used in rules customer rules.

Notification sent to submitter has the following error:

No approvers found. ORA-01427: single-row subquery returns more than one row


Steps to reproduce:
1. Cancel Shipment line for approved PO
2. PO changes to status "Requires Reapproval"
3. Submit PO for (re)approval
4. Errors occur
     ***For some documents, upon submitting them for approval, nothing happens and No error occurs.

Changes

 Cancelled PO Shipment Line before resubmitting document for approval.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.