Claim Locking Issue
(Doc ID 2421399.1)
Last updated on JULY 10, 2018
Applies to:Oracle Trade Management - Version 12.2.6 and later
Information in this document applies to any platform.
When one user navigates to an open claim and navigates to any sub tab and
then exits without clicking cancel / update, then locks are not getting
released and other user are not able to navigate to the same claim. The
second user when in claim doesn't see any message, the browser just spins.
Navigate to the Claims Tab and select any Open claim
Navigate to any sub tab within the claim
Exit the claim without clicking cancel or update on the claim page
Lock does not get released and does not allow other user to navigate
Query to check the locks
select c.owner, c.object_name, c.object_type, b.sid, b.serial#,
b.status, b.osuser, b.machine, a.*
from v$locked_object a ,
v$session b ,
--c.object_name like 'OZF%' and
b.sid = a.session_id
a.object_id = c.object_id;
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document