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Adhoc Freight Amout Not Get Nullified After Cancelling The Sales Order Line (Doc ID 2421715.1)

Last updated on JULY 20, 2018

Applies to:

Oracle Financials for India - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, GST Order Management

ACTUAL BEHAVIOR
---------------
Adhoc tax amount not reversing after canceling the Sales Order lines.

EXPECTED BEHAVIOR
-----------------------
Adhoc tax amount should reverse after canceling the Sales Order lines.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Sales Order, apply GST taxes and adhoc taxes.
2. book the sales order.
3. Cancel the sales order lines.
4. Check the taxes.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot able process the sales order cancellation .

Cause

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In this Document
Symptoms
Cause
Solution
References


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