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Unable to Drilldown to Account Payables Transactions From General Ledger - No Valid Responsibilities (Doc ID 2421754.1)

Last updated on JULY 30, 2020

Applies to:

Oracle General Ledger - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms



Unable to drill down to Accounts Payable transactions from General Ledger.

When the View Transaction button is clicked, a pop up asking to open frmservlet.jnlp appears. After clicking on Open, Java form is launched however another message displays, No valid responsibilities are available, instead of the Accounts Payable Invoice Screen.

ERROR
-----------------------
Sorry, no valid responsibilities available
 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:

GL responsibility
+ Account Inquiry
+ Show Balances
+ Detail Balances
+ Journal Details
+ Drilldown

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use drill-down functionality

Cause

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In this Document
Symptoms
Cause
Solution
References


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