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Outbound Triggering Process (Triggering Process Outbound) Not Trigerred During Ship Confirm (Doc ID 2422064.1)

Last updated on JULY 11, 2018

Applies to:

Oracle Shipping Execution - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Inbound/Outbound transactions

ACTUAL BEHAVIOR
---------------
Outbound Triggering Process (Triggering Process Outbound) not Trigger during Ship Confirm
Recently implemented RLM and sent ASN856 to our customer. Users are facing problem where
'Outbound Triggering Process (Triggering Process Outbound)' program is not getting triggered
when we ship confirm delivery.

WORKAROUND
---------------
Users are forced to manually submitting 'Departure Ship Notice Outbound' program to trigger
Outbound Triggering Process (Triggering Process Outbound)

EXPECTED BEHAVIOR
-----------------------
Expect the Outbound Triggering Process (Triggering Process Outbound) to create the DSNO
after ship confirm delivery.

STEPS
-----------------------
1. Responsibility: Order Management Super User
2. Run ASN856
3. Observe: DNSO is not getting triggered.


Changes

 

Cause

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