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Re-Estimate Work Order Error: ORA-1403: No Data Found FRM-40735: WHEN-BUTTON-PRESSED Trigger Raised Unhandled Exception ORA-04062. (Doc ID 2422078.1)

Last updated on JULY 12, 2018

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Asset Definition

When clicking 'Re-Estimate Work Order ' on the work orders page,
the following error occurs.

ERROR
-----------------------
ORA-1403: no data found
FRM-40735: WHEN-BUTTON-PRESSED trigger raised unhandled exception ORA-04062.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset management
2. Go to work orders > cost and try to estimate
3. Get the above error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot re-estimate the WO.

Cause

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