"Do Not Renew" Contracts Are Being Processed By AutoRenewal And The Contract Alert Workflow Is Completing In Error

(Doc ID 2422342.1)

Last updated on JULY 12, 2018

Applies to:

Oracle Service Contracts - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

When attempting to AutoRenew contracts that have a Renewal Type of "Do Not Renew", the following error occurs in the Workflow.

ERROR
-----------------------
3146: Commit happened in activity/function 'ALERT_PROCESS:FUN_GENERIC-1/OKC_ASYNC_PVT.FUN_GENERIC'

Cause

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