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EM Cloud Control w/ AMP Shows APPS Listener Down; agent running "lsnrctl status" Core Dump (Doc ID 2422592.1)

Last updated on OCTOBER 26, 2019

Applies to:

Application Management Pack for Oracle E-Business Suite - Version 12.1.0.1.0 and later
Linux x86-64

Symptoms

With any Grid agent installed on a Linux 64-bit platform the APPS_LISTENER it shows down
Trying to debug following Note 789368.1, the Cloud agent core dumps when checking listener status

ERROR
-----------------------

Using the agent account - a core dump is generated when attempting to run "lsnrctl status" from the EBS binaries

[agent@<servername.<DOMAIN_NAME>> ~]$ export ORACLE_HOME=/ebs/app/appebs/apps/tech_st/10.1.2
[agent@<servername.<DOMAIN_NAME>> ~]$ export LD_LIBRARY_PATH=$ORACLE_HOME/lib
[agent@<servername.<DOMAIN_NAME>> ~]$ export TNS_ADMIN=$ORACLE_HOME/network/admin/sid = <SID>
[agent@<servername.<DOMAIN_NAME>>bin]$ ./lsnrctl status "(ADDRESS=(PROTOCOL=TCP)(host=<HOST>)(Port=<PORT>))"
Segmentation fault (core dumped)

Using the EBS account, applmgr, - there are no errors

[applmgr@<servername.<DOMAIN_NAME>> ~]$ export ORACLE_HOME=/ebs/app/appebs/apps/tech_st/10.1.2
[applmgr@<servername.<DOMAIN_NAME>> ~]$ export LD_LIBRARY_PATH=$ORACLE_HOME/lib
[applmgr@<servername.<DOMAIN_NAME>> ~]$ export TNS_ADMIN=$ORACLE_HOME/network/admin/<instance_name>
[applmgr@<servername.<DOMAIN_NAME>>~]$ cd $ORACLE_HOME/bin
[agent@<servername.<DOMAIN_NAME>> bin]$ ./lsnrctl status "(ADDRESS=(PROTOCOL=TCP)(host=<HOST>) Port=<PORT>))"

Changes

On a 64-bit Linux platform

1) the EBS binaries were installed on the application tier using a LOCAL account
2) The monitoring Cloud agent binaries were installed on the application tier using an LDAP account.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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