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GLOOAP: Open Period Using Ledger Set Causes Duplicate Balances and Balance Corruption For A Different Ledger Each Period (Doc ID 2422951.1)

Last updated on JULY 18, 2018

Applies to:

Oracle General Ledger - Version 12.1 and later
Information in this document applies to any platform.
GLOOAP - Open Period Program
XLABAOPE - Open Period Balances Program

Symptoms

ACTUAL BEHAVIOR
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When opening a new period using a ledger set, balance corruption occurs.
Sometimes duplicate balances are created, other times there is data corruption in the balances.
Each time a new period is opened balance corruption occurs for a different ledger.

EXPECTED BEHAVIOR
-----------------------
Expect to not have duplicate balances and data corruption every month after opening a new period.

STEPS
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The issue can be reproduced at will with the following steps:
1. (N) GL Responsibility > Setup > Open/Close Period
2. Enter parameters and select Open Period.
3. The period successfully opens, but different ledgers have balance corruption.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users have to identify and correct balance corruption every month, which is very time consuming.

Cause

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