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iStore errors: Unable to associate specialty store to responsibilities or Specilaty Store Responsibility Display Name is either null or not specified (Doc ID 2423148.1)

Last updated on JULY 15, 2018

Applies to:

Oracle iStore - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2 version, Merchant UI

When try to navigate as the iStore Administrator responsibility to ->iStore Merchant->site ->Responsibility and try to add a responsibility the following error is displayed -

ERROR
-----------------------
 Unable to associate specialty store to responsibilities

 

ERRORSTACK
-----------------------

Error Description:
Unable to associate specialty store to responsibilities
Error Detail:

oracle.apps.ibe.setup.minisites.MerchantMsiteRespException: Unable to associate specialty store to responsibilities
at oracle.apps.ibe.setup.minisites.MerchantMsiteRespException.getMerchantMsiteRespException(MerchantMsiteRespException.java:160)
at oracle.apps.ibe.setup.minisites.MsiteRespSetupMgr.AssociateRespsToMsite(MsiteRespSetupMgr.java:138)
at oracle.apps.ibe.merchant.store.stores.ResponsibilityListBean.addResponsibility(ResponsibilityListBean.java:587)
at oracle.apps.ibe.merchant.store.stores.ResponsibilityEventHandler.doFromLOV(ResponsibilityEventHandler.java:77)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at oracle.apps.jtf.servlet.event.MethodEventHandler.handleEvent(MethodEventHandler.java:39)
at _ibeMStrStsResponsibility._jspService(_ibeMStrStsResponsibility.java:1100)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:473)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
at oracle.apps.ibe.util.IBEReleaseResFilter.doFilter(IBEReleaseResFilter.java:42)
at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:487)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:642)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)
at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:908)
at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:619)
Caused by: oracle.apps.jtf.base.resources.FrameworkException: Specilaty Store Responsibility Display Name is either null or not specified.
at oracle.apps.jtf.util.ErrorStackUtil.getFrameworkException(ErrorStackUtil.java:104)
... 30 more
Caused by: oracle.apps.jtf.base.resources.FrameworkException: Unable to validate for create specialty store responsibility association
at oracle.apps.jtf.util.ErrorStackUtil.getFrameworkException(ErrorStackUtil.java:109)
... 30 more
Caused by: oracle.apps.jtf.base.resources.FrameworkException: Unable to create specialty store responsibility association
... 31 more
Unable to associate specialty store to responsibilities
oracle.apps.jtf.base.resources.FrameworkException: Specilaty Store Responsibility Display Name is either null or not specified.

 




STEPS
-----------------------
From the E-Business Suite menu page -
 Expand the menu path for the iStore Administrator responsibility
  iStore Merchant->Sites->Summary ->Responsibility

Page displayed is: Site null: Supported Responsibilities

Choose Add Responsibility

select a responsibility such as IBE_CUSTOMER

Choose Apply and error page is displayed


Cause

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