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Error specified in XML response document is not licensed for BS (Doc ID 2423201.1)

Last updated on JULY 15, 2018

Applies to:

Oracle Receivables - Version 12.2.4 and later
Oracle E-Business Tax - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Oracle Applications Tax Module

 Error specified in XML response document .. is not licensed for BS

When attempting to Add a new service line to a Service Contract with a subline at Level 'System'
ERROR
-----------------------
XXVTX.P_VERTEX_ETAX_PKG.P_VERTEX_TAX_CAL 1 End(-)
XXVTX.VERTEX_CUSTOM_ATTRIBUTES_PKG.vtx_after_calc .BEGIN 1 VERTEX_CUSTOM_ATTRIBUTES_PKG: vtx_after_calc (+)
XXVTX.P_VERTEX_ETAX_PKG.P_VERTEX_TAX_CAL 1 Calling CE post-calculation
XXVTX.P_VERTEX_ETAX_PKG.P_VERTEX_TAX_CAL 1 ERR:-Error specified in XML response document.: is not licensed for BS
XXVTX.P_VERTEX_ETAX_PKG.P_VERTEX_TAX_CAL 1 Commit call is skipped.
XXVTX.P_VERTEX_ETAX_PKG.P_VERTEX_TAX_CAL 1 p_process_rec_tbl(1).document_level_action CREATE
XXVTX.P_VERTEX_ETAX_PKG.P_VERTEX_TAX_CAL 1 p_execute_request v_error_stat: E x_err_msg: Error specified in XML response document.: is not licensed for BS v_result: Y
XXVTX.P_VERTEX_ETAX_PKG.P_EXECUTE_REQUEST 1 End(-)
XXVTX.P_VERTEX_ETAX_PKG.P_EXECUTE_REQUEST 1 Error specified in XML response document.: is not licensed for BS
XXVTX.P_VERTEX_ETAX_PKG.P_EXECUTE_REQUEST 1 QUOTATION OIC execute request v_response: Error specified in XML response document.: is not licensed for BS


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

When attempting to Add a new service line to a Service Contract with a subline at Level 'System'


XXVTX.P_VERTEX_ETAX_PKG.P_VERTEX_TAX_CAL 1 End(-)
XXVTX.VERTEX_CUSTOM_ATTRIBUTES_PKG.vtx_after_calc .BEGIN 1 VERTEX_CUSTOM_ATTRIBUTES_PKG: vtx_after_calc (+)
XXVTX.P_VERTEX_ETAX_PKG.P_VERTEX_TAX_CAL 1 Calling CE post-calculation
XXVTX.P_VERTEX_ETAX_PKG.P_VERTEX_TAX_CAL 1 ERR:-Error specified in XML response document.: is not licensed for BS
XXVTX.P_VERTEX_ETAX_PKG.P_VERTEX_TAX_CAL 1 Commit call is skipped.
XXVTX.P_VERTEX_ETAX_PKG.P_VERTEX_TAX_CAL 1 p_process_rec_tbl(1).document_level_action CREATE
XXVTX.P_VERTEX_ETAX_PKG.P_VERTEX_TAX_CAL 1 p_execute_request v_error_stat: E x_err_msg: Error specified in XML response document.: is not licensed for BS v_result: Y
XXVTX.P_VERTEX_ETAX_PKG.P_EXECUTE_REQUEST 1 End(-)
XXVTX.P_VERTEX_ETAX_PKG.P_EXECUTE_REQUEST 1 Error specified in XML response document.: is not licensed for BS
XXVTX.P_VERTEX_ETAX_PKG.P_EXECUTE_REQUEST 1 QUOTATION OIC execute request v_response: Error specified in XML response document.: is not licensed for BS



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add

Cause

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