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Not Receiving Email After User Creation From Oracle Life Sciences Hub (LSH) Application (Doc ID 2423432.1)

Last updated on APRIL 21, 2023

Applies to:

Oracle User Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Workflow Mailer


IN TEST INSTANCE

ACTUAL BEHAVIOR
---------------
expect an email notification to user just created.. but email is not going out


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. User management ->Users->create
2. expect an email notification to user just created.. but email is not going out

Cause

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In this Document
Symptoms
Cause
Solution
References


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