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Receiving Item in Oracle Asset Tracking Responsibility Doesn't Create Instances (Doc ID 2423440.1)

Last updated on JULY 20, 2018

Applies to:

Oracle Asset Tracking - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms



When attempting to receive the item from Oracle Asset Tracking responsibility, Instances are not created.

Even all setups are correct: Item is Install Base Trackable, Interface Install Base Lines is scheduled, transaction subtype is "IB update" set.


STEPS

The issue can be reproduced at will with the following steps:
1. Set the item IB trackable
2. Receive the item
3. Instances are not created


Cause

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In this Document
Symptoms
Cause
Solution


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