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ESC-27573425 Unable To Return Assembly In MES (Doc ID 2423968.1)

Last updated on JULY 17, 2018

Applies to:

Oracle Work in Process - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transactions

When attempting to return an Assembly, the following error occurs.

ERROR
-----------------------
"You have encountered an unexpected error. Please contact the System Administrator for assistance."


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: MES Operator
2. Query a Job
3. Perform a Return Assembly
4. Get the aforementioned error message.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot return assemblies and this will impact the inventory.

Changes

 

Cause

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