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When Cancelling A Repair PO The Cancel Reason Is Not Consistent (Doc ID 2424594.1)

Last updated on MARCH 04, 2019

Applies to:

Oracle Spares Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3

ACTUAL BEHAVIOR
---------------
The correct cancel reason is not being returned consistently when cancelling a repair purchase order..

When a Repair Order is canceled in the External Repair Order Details Screen, the PO is shown as canceled in Purchasing. But, sometimes there is an incorrect reason code shown in the Purchase Order Lines screen.

EXPECTED BEHAVIOR
-----------------------
Expect that the correct cancel reason is passed from spares management.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select responsibility : Field Service Manager
2. Create a purchase requisition and process
3. Cancel Repair PO with Cancel reason
4. Observe cancel reason is displayed incorrectly in Purchase Order

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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