Instance Number Is Not Showing In Sales Order
(Doc ID 2426037.1)
Last updated on JULY 24, 2018
Applies to:Oracle Installed Base - Version 12.2.7 and later
Information in this document applies to any platform.
On : 12.2.7 release. Instance number not showing in Installation details once sales order is shipped
Contract transfer no longer work for non-shipable item.
1. Non-shippable Item-A is covered by a service contract
2. Send upgraded Item-B to the same customer and use 'Replace' ib sub-type,
enter Item-A instance in non-source reference.
3. After Item-B order is fulfilled, no contract is transferred.
Same set up and IB sub-type is working for a shippable item with same scenario
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