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Process Shipment Advices Request Fails If There Are 2 Customers With The Same Name (Doc ID 2426213.1)

Last updated on JULY 23, 2018

Applies to:

Oracle Shipping Execution - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Shipping Transactions form

Process Shipment Advices Request fails if there are 2 customers with the same name (party name)

There are different ship to customers WITH THE SAME NAMES
BUT with different addresses.
For a range of customers, the bill-to and the ship-to are in 2 different parties (same organization name).
---
The request "Process Shipment Advices" fails
---
 

ERROR
-----------------------
 msg_buffer ==> Delivery drop-off location must be specified.
  E:Delivery drop-off location must be specified.




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. The request "Process Shipment Advices" fails

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot process shipments in a timely manner

Cause

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