Images Inserted Via Knowledge Base Editor In Email Center Are Displayed As 'X'
(Doc ID 2426308.1)
Last updated on FEBRUARY 03, 2019
Applies to:
Oracle Email Center - Version 12.2.5 and laterInformation in this document applies to any platform.
Symptoms
When attempting to view a template with an image created using the Knowledge Base Editor in Email Center, the published document displays the image as a cross-icon or 'X'.
Steps
(R) Email Center Administrator
(N) Email Center Administration > Knowledge Base > Documents > Browse
Click on a Category
Click on Published Template with an image
The image displayed has a cross-icon indicating a missing image
(R) Email Center Administrator
(N) Email Center Administration > Knowledge Base > Documents > Browse
Click on a Category
Click on Published Template with an image
The image displayed has a cross-icon indicating a missing image
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |