My Oracle Support Banner

POXPOEPO Error On Approve - Unexpected Error Occurred During Tax Calculation. Exception 023 ORA-0000 (Doc ID 2426409.1)

Last updated on JULY 25, 2018

Applies to:

Oracle Purchasing - Version 12.2 and later
Oracle E-Business Tax - Version 12.2 and later
Information in this document applies to any platform.


When a user submits a PO for approval, the following error messages are shown.

Error Messages: Unexpected Error occurred during Tax Calculation.  Exception: 023 - ORA-0000: normal Successful completion

The issue can be reproduced at will with the following steps:

  1. Search the PO for approval
    PO responsibility (N) Purchase Order Summary > Search(B) > Open(B)
  2. Submit for approval
  3. Get the error messages


 After upgrading to 12.2.7 from 12.2.4


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.