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Why is the Reassign Link not Available in Email Approval Notifications for Return Orders? (Doc ID 2426438.1)

Last updated on JULY 23, 2018

Applies to:

Oracle Order Management - Version 12.2.5 and later
Information in this document applies to any platform.

Goal

Why isn't the reassign button available in the Email Approval notification?

When a manager receives an email notification alerting them that their
action is required on an expense report the email contains 3 links to
take action:  Approve, Reject and Request More information.  

The email does not include a link to Reassign to another manager for approval.  

However, if the manager logs in the application to take action, they do have the
 option to reassign an expense report for review.

Solution

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